When you provide information on our site, we pledge to handle the personal information you provide safely and with great respect, including being clear about how we collect and use your personal information.

How We Collect Information

We collect information from web site users when they request, or "opt in" to, special services that require such information. We collect information from our web site in the following ways:

• If you register to use our Virtual Office, we require a name and a valid email address. Our MLS service requires us to collect this information in order to provide expanded listings to users on our web site.
• If you request a showing for a property, we collect your name, email address, phone number, and preferred time and day. We use this information to contact you to arrange the property showing.
• If you register to receive automatic notification of new property listings that match your criteria, we collect your criteria and email address so that we can send the listings to you.
• If you send us an email we collect your name and email address in order to respond to your email.
• We collect general statistical information about how users use our web site so that we can provide better web site services. We do not collect personal information for this purpose, but rather track aggregate and average counts, such as the total number of users who visit, or hit, a web page.

How We Use Information

• We only use your personal information to provide certain services that you may request as described above.
• We will not share or sell your personal information.
• We periodically delete user information if it hasn't been accessed for several months.
• If at any time you desire to unsubscribe to, or "opt out" of, any of our web site services we will remove your information from that service. To remove your information from our service you can email us at klrw368@kw.com. We'll remove your information as soon as possible.